Contact Us
Setup help, billing questions, channel requests — we answer all of it. The fastest path is WhatsApp; we typically reply in under 5 minutes during US business hours.
WhatsApp (Fastest)
Direct line to our support team. Setup help, plan questions, technical support — all delivered through WhatsApp chat.
Use email for billing inquiries, refund requests, or anything that needs a paper trail. Response within 24 hours.
support@beststreamingservice.coSupport Hours & Scope
WhatsApp Live Chat
- Mon–Fri: 8am – 11pm ET
- Sat–Sun: 9am – 11pm ET
- Average reply time: under 5 minutes
Email Support
- 24/7 — auto-reply with ticket number
- Response within 24 hours (most within 6)
- Best for: billing, refunds, account changes
What We Help With
- • Initial Firestick / Smart TV / Android setup
- • Lost or expired Xtream Codes credentials
- • "App keeps buffering" troubleshooting
- • Switching plans or upgrading device count
- • Refund requests within the 7-day window
- • Channel requests (US sports, regional, international)
- • VPN compatibility issues
- • Multi-device household setup
Service Region
BestStreamingService primarily serves customers in the United States, with infrastructure optimized for US ISPs and time zones.
We also support customers in Canada, the UK, Australia, and Ireland. If you're outside these regions, message us first to confirm channel availability and server performance for your location before purchasing.
Quick answers without messaging?
Most setup, billing, and "is this legal" questions are answered in our guides.
Browse all guides →